Refund Policy

Last Updated: July 31, 2026

At MyCPAPZone, we strive to provide genuine, high-quality CPAP products and accessories.

No Refund Policy

All sales are final. Once an order has been placed and purchased, it is not eligible for a refund.

We do not offer refunds for:

• CPAP machines

• CPAP masks

• Replacement cushions

• Headgear

• Tubing

• Filters

• Water chambers

• Accessories

• Any other products sold on our website

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, or different from what you ordered, please contact our customer support team within 7 days of delivery.

We may request:

• Your order number

• Photos of the product

• Photos of the shipping package

After review, we will provide an appropriate resolution, which may include a replacement or exchange.

Order Cancellations

Orders cannot be cancelled once they have been processed or shipped.

Contact Us

If you have any questions regarding your order, please contact our customer support team. We are committed to helping resolve any issues related to damaged, defective, or incorrect items.